Tempest, a new employee at Litter and Kibbles Pet Supplies, arrived at work this morning at 9 a.m. only to find that all the other employees had been working since 6 a.m. She was not aware that the workday at this company began at such an early hour. Tempest has just experienced which phase of socialization?
This is the stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
